Legal & Compliance

Privacy Policy

Yaochong Technology Co., Ltd. is committed to protecting your personal data in compliance with GDPR (EU) 2016/679 and applicable North American privacy regulations.

Last Updated: June 1, 2025 Applies to: EU, EEA, UK, USA, Canada

Data Controller

The data controller responsible for the processing of your personal data is:

Company
Yaochong Technology Co., Ltd.
Address
Ningbo, Zhejiang, China

If you are located in the European Union or European Economic Area, Yaochong Technology acts as the data controller under GDPR (EU) 2016/679. For EU/EEA residents, you may contact us directly at the details above for all data protection inquiries.

Personal Data We Collect

We collect the following categories of personal data, only to the extent necessary for legitimate business purposes:

Contact & Identity Data

  • Full name and job title
  • Company name and address
  • Business email address
  • Phone / WhatsApp number
  • Country / region

Transaction & Business Data

  • Inquiry and order details
  • Product specifications and requirements
  • Shipping and delivery addresses
  • Payment and invoicing records
  • Communication history

Technical & Usage Data

  • IP address (anonymized where possible)
  • Browser type and version
  • Pages visited and time on site
  • Referring URL / traffic source

Marketing Preferences

  • Email newsletter subscriptions
  • Communication preferences
  • Consent records and timestamps

We do not collect sensitive personal data (e.g., health information, racial or ethnic origin, political opinions, or financial account numbers) through this website.

How We Use Your Personal Data

We use your personal data strictly for the following purposes:

  • Sales & Business Communication: Processing inquiries, providing quotations, negotiating terms, and managing orders.
  • Order Fulfillment: Coordinating production schedules, quality inspections, logistics, and shipping documentation.
  • After-Sales Support: Handling quality claims, technical questions, and providing professional customer service.
  • Legal & Regulatory Compliance: Meeting export control, customs, taxation, and trade compliance requirements.
  • Business Development: Sending product updates, new catalog releases, or industry information to existing customers (with opt-out available).
  • Website Improvement: Analyzing anonymized usage data to improve website content, performance, and user experience.

Data Sharing & Third Parties

We do not sell, rent, or trade your personal data. We may share data only with the following categories of recipients, and only to the extent necessary:

Logistics & Freight Partners Shipping carriers, customs brokers, and freight forwarders -- for order delivery and export documentation purposes.
Payment Service Providers Banks and payment processors for invoicing and transaction settlement. We do not store full payment card data.
IT & Software Service Providers CRM, email, and website hosting providers operating under data processing agreements (DPAs) with appropriate safeguards.
Legal & Regulatory Authorities Where required by law, court order, or regulatory mandate (e.g., customs authorities, tax offices).

International Data Transfers

As a China-based manufacturer serving global customers, your personal data may be processed in the People's Republic of China and other countries where our service providers operate. These countries may not have the same data protection laws as your home country.

For transfers of personal data from the EU/EEA/UK to China or other third countries, we implement appropriate safeguards including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Data processing agreements with all third-party processors
  • Minimum necessary data transfer principle -- only data essential to fulfilling the business transaction is transferred

You may request a copy of the safeguards in place for your data transfer by contacting us at megan@roadspower.com.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law:

Data Category Retention Period Reason
Inquiry / pre-sales data 2 years from last contact Legitimate business interest
Order & contract records 7 years after order completion Legal / tax obligation
Invoices & financial records 7-10 years Accounting & tax law
Marketing consent records Until consent withdrawn + 1 year Consent compliance evidence
Website analytics data 26 months (anonymized) Performance monitoring

After the applicable retention period, data is securely deleted or anonymized in accordance with our internal data disposal procedures.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Right of Access (Art. 15 GDPR)

Request a copy of the personal data we hold about you.

Right to Rectification (Art. 16)

Request correction of inaccurate or incomplete data.

Right to Erasure (Art. 17)

Request deletion of your data where there is no compelling reason for continued processing.

Right to Restriction (Art. 18)

Request restriction of processing in certain circumstances.

Right to Data Portability (Art. 20)

Receive your data in a structured, machine-readable format.

Right to Object (Art. 21)

Object to processing based on legitimate interests, including direct marketing.

Right to Withdraw Consent

Withdraw consent at any time where processing is consent-based, without affecting prior lawful processing.

Right to Lodge a Complaint

File a complaint with your local data protection authority (e.g., your EU member state's DPA).

Exercise Your Rights

Submit your request in writing. We will respond within 30 days (extendable by 2 months for complex requests, with notice).

Submit a Request

California Residents (CCPA/CPRA)

California residents have the right to know, delete, and opt-out of the sale of personal information. We do not sell personal information. You may submit requests via the contact information above. We will not discriminate against you for exercising your CCPA rights.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to operate and improve our services. We use the following categories of cookies:

Strictly Necessary Cookies

Always Active

Essential for the website to function. They enable core features like security, network management, and accessibility. These cannot be disabled.

Analytics Cookies

Consent Required

Help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics with IP anonymization enabled).

Functional Cookies

Consent Required

Remember your preferences (e.g., language, region) to provide a more personalized experience.

You can manage or withdraw cookie consent at any time through your browser settings or our cookie consent manager. Note that disabling certain cookies may affect website functionality. For more information, see your browser's help documentation.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data in transit
  • Access controls and role-based permissions
  • Regular data backups and secure storage
  • Staff data protection training

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and affected individuals without undue delay, as required by GDPR Article 33-34.

Children's Privacy

This website is intended for business-to-business (B2B) use by professionals and is not directed at individuals under the age of 18 (or 16 in certain EU member states). We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will delete it promptly. If you believe a minor has provided us with personal data, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or by posting a prominent notice on our website. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acknowledgment of the updated policy.

Contact & Complaints

For any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our data protection contacts directly:

Megan

Jack

Right to Lodge a Complaint with a Supervisory Authority

If you are located in the EU/EEA and believe that our processing of your personal data violates GDPR, you have the right to lodge a complaint with the competent data protection authority in your country of residence. A list of EU data protection authorities is available at: edpb.europa.eu. UK residents may contact the Information Commissioner's Office (ICO).

© 2025 Yaochong Technology Co., Ltd. All rights reserved.

This Privacy Policy is effective as of June 1, 2025.

GDPR & CCPA Compliant