Shipping & Logistics

Transparent Shipping & Delivery Policy

We believe reliable delivery is as important as product quality. Our logistics framework is designed to give you predictable timelines, complete visibility, and peace of mind on every order.

15-25d

Standard Lead Time

30km

To Ningbo Port

5M+

Annual Capacity

FOB/DDP

Flexible Terms

Our Shipping Policy

Every shipment follows a structured process -- from order confirmation to delivery, we keep you informed at every step.

Order Confirmation

Production begins within 1-2 business days after payment confirmation. You will receive a formal order acknowledgment with scheduled production and estimated ship date.

In-Stock Orders

Standard catalog products with available safety stock can be shipped within 3-7 business days. Ideal for urgent replenishment and emergency procurement needs.

Trade Terms

We support FOB Ningbo as our primary term. DDP, CIF, and EXW are available upon request, giving you flexibility in managing freight responsibilities.

Pre-Shipment Inspection

Every batch undergoes AQL final inspection before loading -- thread accuracy, air tightness, and dimension checks are fully documented and shared with you.

Shipment Notifications

You'll receive a booking confirmation, B/L copy, and packing list as soon as the container is loaded -- full documentation for smooth customs clearance.

Dedicated Account Support

Your assigned account manager proactively updates you on production milestones, QC results, and shipping status -- no need to chase for information.

Understanding Lead Times

From order confirmation to goods at your port -- here's exactly what happens and when.

1

Order Confirmed Day 1-2

Payment received, production scheduled within 48 hours.

2

Raw Material Day 2-4

H59/H62 brass bar stock inspected and issued to production floor.

3

CNC Production Day 4-18

Precision machining, threading, and surface treatment on 40+ CNC lathes.

4

QC & Packing Day 18-22

AQL inspection, 500 psi pressure test, and export-grade packaging.

5

Shipment Day 22-25

Container loaded at Ningbo Port, full shipping documents issued.

3-7d

In-Stock Orders

Standard catalog items with available safety stock

15-25d

Standard Production

New production for catalog products

25-35d

OEM / Custom Orders

Custom specs, drawings, or special packaging

* Lead times are from payment confirmation to EX-WORKS. Ocean transit time is additional (see logistics section below).

Logistics & Shipping Methods

We ship worldwide from Ningbo Port -- just 30 km from our factory, minimizing inland transport time and risk.

Ocean Freight (FCL / LCL)

Recommended for bulk orders

Our primary shipping method for commercial orders. FCL (Full Container Load) and LCL (Less than Container Load) both available from Ningbo Port. Cost-effective for large and mid-volume shipments.

  • North America: 18-25 days transit
  • Europe: 22-30 days transit
  • Middle East / SEA: 10-18 days transit
  • FOB Ningbo / CIF / DDP available

Air Freight & Express

For urgent or sample orders

For samples, urgent replenishment, or time-critical orders. We work with DHL, FedEx, UPS, and air freight forwarders to ensure fastest possible delivery.

  • Express courier: 3-7 days door to door
  • Air cargo: 5-10 days transit
  • Ideal for samples and urgent restocking
  • Freight quoted on a per-order basis

Strategic Location: 30 km from Ningbo Port

Ningbo-Zhoushan is one of the world's busiest container ports, offering direct routes to the US, Europe, and global destinations. Our proximity minimizes inland transport cost and risk, enabling weekly booking windows.

Frequently Asked Questions

Answers to the most common delivery and logistics questions from our buyers.

What is the lead time for standard catalog products?
For standard catalog products we maintain rolling safety stock, so in-stock orders can be shipped within 3-7 business days. For new production orders, the standard lead time is 15-25 business days from payment confirmation to EX-WORKS. Custom or OEM orders typically require 25-35 days depending on complexity.
Can you handle urgent or emergency orders?
Yes. We maintain ready inventory for high-demand standard models specifically to handle urgent replenishment needs. For critical emergency orders, we can prioritize your production in our scheduling. Please contact your account manager directly -- via WhatsApp for fastest response -- to check real-time stock availability and discuss expedited arrangements.
What trade terms do you support?
Our standard term is FOB Ningbo. We also support CIF, EXW, and DDP depending on your preference and destination. DDP is especially popular with buyers who want a simplified, door-to-door experience without handling customs themselves. Let us know your preferred Incoterms when requesting a quotation.
How do I track my shipment?
Once your shipment is loaded and the container is sealed, we immediately provide you with the Bill of Lading (B/L), packing list, commercial invoice, and container number. You can track the vessel in real time using the container number on your shipping carrier's website. Your account manager also proactively sends you estimated arrival updates throughout the voyage.
What documentation is provided with each shipment?
Standard shipping documentation includes: Commercial Invoice, Packing List, Bill of Lading, and Certificate of Origin. For DOT-certified products, we also provide the DOT compliance certificate and FMVSS 106 test report. If your customs or customer requires additional documentation (e.g., material certificates, SGS inspection reports), please inform us at order placement.
What happens if goods are delayed or damaged in transit?
For FOB shipments, freight risk transfers to you upon loading. We strongly recommend arranging cargo insurance for peace of mind. For CIF or DDP shipments, we include marine insurance coverage. If any issue arises, our team will assist with documentation for insurance claims and coordinate with the freight forwarder to resolve the matter promptly. We have a zero-deflection policy -- your account manager stays accountable throughout.
Can I mix multiple product types in one shipment?
Absolutely. We support small mixed batch orders -- you can combine DOT fittings, NPT adapters, elbows, tees, and other product families within a single shipment. This reduces freight cost per unit and simplifies your import process. Our flexible MOQ policy is designed precisely for buyers who need product variety without forcing full-pallet minimums per SKU.

Ready to Discuss Your Order?

Get a confirmed production schedule and freight quotation within 24 hours. Our team is ready to help you plan your procurement with complete confidence.

Email Megan: megan@roadspower.com WhatsApp: +86 135 8688 8913

Megan -- International Sales

megan@roadspower.com

WhatsApp: +86 135 8688 8913

Jack -- International Sales

jack@roadspower.com

WhatsApp: +86 187 6807 9476